Customer Testimonials
Great experience from start to finish. Staff was professional, worked with me to find a vehicle that fit with my budget. When I picked it up, Serena had it ready to go, full gas tank, plates, spent quality time helping me set up the techical stuff, and someone stayed late to do an inspection sticker which I really appreciated. Chris moved the financial process along without a lot of waiting. Great team!
Been a customer since 2020 and never had any issues and/or concerns until my last visit for my oil change. I was told that I needed work done on my front differential. This exact work was previously done less than 8,000 miles ago. Strange that it was necessary to have to redo it again. In addition I was told that the transmission coolant lines were leaking. Their quote was $1,170.30 which seemed ridiculous, so I had it checked out by a different mechanic. The price I paid to have the work done by them $566.91. So I guess that O’Hara’s of ...
Huge thank you to entire Service team for another great experience at O'Hara Motors. My service advisor Christine assisted me promptly upon arrival and as always got my vehicle right in. Scheduled maintenance and my state inspection sticker were both done in no time. Thank you Danny!
Service was excellent. I was greeted by a very friendly person at the desk. My car was finished at the desired time. I was given two reminder notices that I would not forget overall this was a very pleasant experience.
Staff was professional, friendly, accommodating, and courteous. The wait time was minimal, and dog friendly.
I was Told my tires all had dry rot & wouldn’t pass inspection. My jeep is a 2020 with less than 12k miles on it. Took it elsewhere & received my inspection sticker no problem Oharas will not get my business again.
Good service and communication. Better than time turnaround. Thanks especially to Christine at the front desk.
Excellent service friendly experience best place around to get you jeep fixed i will recommend to family and friends.
Mike in the service department was very helpful and nice and would recommend to my family
Friendly professional man who waited on me. Dealership very clean. Quick service answered question I had about my tires
Very clean and well organized facility, with very knowledgeable and courteous staff. Big shout out to Brittany for providing me with the best service ever.
Good communication. Why I bought and get this worked on here and not in my hometown of Plymouth. Mike and Christine were real helpful.
The dealership has been my go to for my last 2 Grand Cherokees. Service has been by appointment and been timely.
I was greeted warmly by my sales rep. Brittany who was very knowledgeable ,very patient and very understanding. She definitely knows her product And explained the Buy and the lease options that were available. I was very grateful and impressed.
Awesome service. They go above and beyond to keep you satisfied. Wouldn’t go anywhere else. I live 5 min from a jeep dealer ship and I travel 40 min to go to O’Hara. That should tell you something.
O’Hara Motors in Falmouth Ma. Is a top Jeep Dealership. Don’t let the small dealership deter you from visiting. The website is user friendly and updated as new vehicles arrive. The sales associates are friendly and not aggressive as they present you with details of your vehicle choice. The purchase of a vehicle is seamless from sales to the financial department. Our sales person Serena Coughlin was wonderful to work with, the entire team was exceptional. If you want a low stress shopping experience definitely give this dealership a try.
Kristen in the service department kept me informed and took care of my vehicle. Thank you!
Great sales person Brittany M. and Michael in the finance office. Personal , professional and efficient .
I drive out of my way, 40 minutes, and don't go to the Jeep dealer in Hyannis, because of the service and engagement of staff like Christine Gill. Christine talks to me like a friend, not as a customer, and provides advice that I am sure she would give to her own family, about scope of work (what to do or not) to maintain my 2021 Firecracker Red 2 dr Wrangler as if it just left the showroom floor.... I might also mention that the reason we purchased 4 years ago from Paul Cote, was that he went the extra mile *during Covid ...
O’Hara is a.Very helpful and cooperative dealer. I have dealt with them for three years. They worked to take good care of my car.
Very friendly, knowledgeable, and prompt when it came to keeping me in the loop about my car.
They are very courteous they keep you informed that’s why I keep buying Dodge
The service was fast and efficient. I will be performing my next service there in a few months. Went in for oil change and they did an update on the electrical system and since I was getting that done I asked for an inspection and they were happy to fit that in as well. Highly recommend.
I have used this dealership since 1998 and the service has always been great..thanks
I have nothing but the highest regard for the Service Team. My Gladiator had numerous warning lights come on at once and they had me drop off the vehicle as soon as they had an open slot from completed jobs. They provided constant updates and completed the repairs ahead of schedule. The Service staff was kind, professional, and in constant communication.
Best car buying experience we have had in a long time. Serena is a gem.
Very happy with my experience at O'Hara when I bought a new vehicle. Paul Cote was very easy to work with and treated me very fair as did Chris and Michael. I would recommend O'Hara to anyone looking to buy a new or used vehicle
Whenever I get my Durango serviced at O'Hara Motors, I leave completely satisfied. They have a knowledgeable, efficient service department. Christine Gill is awesome. She explains everything to me so that I understand what the job entails and what it's going to cost me, so I'm not shocked when it comes time to pay. She checks on me while I'm in the waiting room, to see if I need anything or gives me an update as to when my car will be ready. She's honest and a good all around person. Christine is the person ...
Always accommodating. Everyone there is friendly and do their best to give the customer the best service possible!
Paul was great guy to deal with and I’m a Tundra Guy thank you Paul
Everyone at this dealership is always so helpful! Christine walked me thru the process and kept me informed the entire time! The cocoa and snacks were great too!!
Steve was very easy to deal with and very knowledgeable about the gladiator I purchased. Everybody that I dealt with were very friendly.
Quick, friendly,fast,efficient service. Great follow up. Super helpful. I’d highly recommend to anyone
Take time Tobe fair to all clients. A car over 10 years old. You will not even look at. BAD.... bad mouthing is the new word.
Top Notch employees who were very helpful and pleasant. I would totally go back again for service
Most satisfying experience I have ever experience I have ever had purchasing a vehicle. My salesperson Serena went above and beyond making sure all my requests were worked out and I drove away with my purchase with a very good feeling about my purchas. THANK YOU
I have been well cared for at O’Hara Motors. I give them too reviews
Integrity. Transparency. Kindness. Technically excellent. Candidly, these words do not often come to mind when working with dealerships but without question ... these are what come to mind when I think about the people and service at O'Hara's motors. Time and time again - these folks are absolutely outstanding. Only have great things to say. Thank you so very much (again) to the O'Hara Motors Team! -Beth Glass
Easy to deal with, very informative. Great communication. Was able to make room for me and with my busy schedule
Terrific to deal with. Sale process was very easy. Service was great and very accommodating.
I have never been disappointed with the excellent service I have received in my many years of jeep ownership.
Robert in service department was great. He realized my family needed a loaner car and delivered. The wrangler issue was addressed and car is back to normal. Definitely recommend O’Hara
The service department representatives are the most accommodating individuals I have interacted with concerning my automotive needs.
Staff are knowledgeable about the Jeep products. Friendly and strive to provide a great customer experience.
Excellent service dept. Helpful, friendly customer service. Explain what was completed. Free coffee, water and snacks available.
After ordering my new tires, which were on Sale, they got me in quickly for installation and balancing! All set now for our New England winter! Thank you O'Hara Motors, Falmouth, Cape Cod!
I'm trying to find a Chrysler PT Cruiser under 3,000 for my husband. He has had two and loves.
BUYER BEWARE!! Stay away from this dealer. I leased a Jeep Wrangler from O’Hara. They set up the lease through Ally Bank. Now that the lease is up I’ve decided to purchase it at the agreed buyout price in the contract. When I contacted Ally they told me that they are not licensed to sell vehicles in Massachusetts and that I’d have to purchase it through the dealer. When I contacted O’Hara they sent me a “proposal” which added $2000 to the buyout price. I found another dealer who did it for $300. DISHONEST UNSCRUPULOUS NOT TRUSTWORTHY. THE ...
Terrible dealership. Disrespectful General Manager. Berrated over the phone over a buisness transaction. I strongly discourage anyone going there. I was warned afterwards by the locals to not of gone there.
If I could give Ohara Motors negative stars I would. I’ve bought several new cars and this was the absolute worst experience (and as you’ll read I didn’t even get the car!). As a nurse in the community and a Cape Cod native, I always try to shop local and support Cape businesses. I know car dealers can have a bad reputation but never would I have imagined being lied to my face 4 times while my husband and I wasted an entire day. The day before my scheduled appointment time, the sales rep called to confirm my ...
This was my first time at O'Hara. We drove over 100 miles to check out a specific Jeep Wrangler 4xe. We were very impressed with the vehicle and proceeded with the purchase. Mike from the sales team was well versed on the vehicle, including all of its features and amenities. He was quite personable to work with and made the sale process easy for us. Couldn't be happier with the purchase!
ON 5/5/22, STOPPED IN TO GET REAR WINDSHIELD WIPER, WITH NO APPOINTMENT. I KNEW IT WAS A FAIRLY DIFFICULT INSTALLATION PROCESS. ROB DE SOUSA, FROM SERVICE DEPT.,WENT OUT OF HIS WAY TO DO THE INSTALLATION FOR ME ,,,AND AT NO CHARGE! COULDN'T BE HAPPIER WITH THE SERVICE AND WOULD GIVE BOB DE SOUSA 10 STARS, IF POSSIBLE.
This was my first time at O’Hara. Purchased a pre owned RAM at a great price and was given a great value for my trade-in. It was a quick, smooth process from start to finish. While I cleaned out my old RAM, I was given a full tank of gas and the truck was given a final cleaning and detailing. I drove off in a truck that looked and ran like new. Thanks Tom.
Scheduled an appointment online, was confirmed by "Lee" for an oil change and tire rotation. Dropped by truck off and filled out the envelope with a request for a conventional oil and tire rotation and to pick up around 1PM. Never received a call that it was ready. Came back to dealer at 430 to pick it up, they didn't do the tire rotation, "they missed it", and asked me to drop it off another day as they couldn't do it then. Went to drive away, drivers door, hood and interior covered in grease and ...
We had an appointment Dec. 1st gir a 4 wheel alignment due to 25k miles without one. Lee took the JL from Laura and did a walk-around with her and pointed out a couple of dings we didn't see...Lee got the Jeep in and Laura was told the 4 wheel was not needed at this time. They did fo a thorough drive train inspection and said everything looked good and gave Laura the paperwork to show what was done. This company goes out of it's way to ensure satisfaction every time we've been there...Robert was also there ...
They were very nice did what they said they would do,very happy. John I
Always great service from our neighborhood dealer. Great people personal attention My wife and I have bought three cars from them over many years and always a great experience
Worst service department ever !!!!! It’s been 3 weeks since I brought my 2019 compass in for service with problem not resolved and still have not got a call back and won’t take my calls don’t do anything at this dealership it’s the worst I have ever dealt with all around no customer service no follow up my Thad trash in my truck that was not mine when it was picked up
My wife was shopping around for a new SUV; her internet search brought her to O'Hara Motors with the best deal around. After careful review of all the options, we made the decision to visit the dealership. Don, Sales Manager, was very accomodating and thorough, especially with the COVID19 pandemic. Nancy, Finance Manager, was a gem as well; she came in on a Saturday during limited service at the dealership to get our financing in order. We drove away with the car the same day which I understand may not always be the case and feeling part of the ...
The huge advantage being a small dealership - everyone is helpful, professional and polite. Everyone deals with you honestly - with the end result timely and positive. Great Service Department!
Paul the sales manager was so wonderful to deal with he made things very smooth and affordable, Steve the salesman was also a very friendly guy with no pressure, I worked with them over the course of a few days and when everything was agreed upon the paperwork and delivery went smooth. I highly recommend these guys and gals.
I would recommend this dealership. The sales people were very friendly and professional. I felt they listened to what I wanted in a new vehicle and did their very best to make my car buying experience a pleasure.
Wonderful experience buying a 2020 Gladiator. Shawn helped us get the exact vehicle we wanted, kept me updated as to when it would come in and made the buying experience very nice. He and Nancy went above and beyond for my 10 year old daughter and me. Even sent someone to pick us up over an hour away when they heard I would have to use Uber to get me there. Thank you O’Hara Motors!
I have to say that I am surprised to see some reviews that aren't very flattering. This was by far my best car buying experience. I bought a new Grand Cherokee and traded my 5 year old Grand Cherokee with 75000 miles on it. Not only was there price better than the 2 other dealers I shopped but the trade value they gave me was $800 more than one and $1200 more than the other dealer. I dealt with Steve B who was extremely knowledgeable patient and not at all pushy, he made me feel like we were family Nancy handled all the paperwork ...
Truck totalled when 70/mph winds dropped a tree in front of me on the highway. Needed transportation so I bought a Jeep Patriot. So far I have invested half again the cost of the vehicle in repairs. You be the judge.
It was all about the trade-in, the dealership can't sell them so they wholesale them, this is an issue because at best you are looking at 50 to 60% of its retail value. Please verify for yourself to see if they keep few if any trades, most are sent immediately to auctions, where other dealers are looking to purchase below value and resell. You are much better off at a dealership that keeps its trade-in s and resells the vehicles themselves. Another thing, when you are dealing with salesperson's that are seasoned they will ultimately take advantage of you. I ...
I’m disappointed to read a few bad reviews about O’hara Motors. Had a good buying experience and extremely happy with the mechanics and service department. Mike
My Jeep Wrangler had two recalls by Jeep. So I went to O'Hara Motors were my Car was purchased and was meet by Joe Antosca-Service Advisor. He informed me since my letter was not an "Official Jeep" letter that it was of little value and had no meaning. Then having me wait and belittling me to the other Service Tech and customers in the waiting area he decided to looked up my VIN number on his "official" computer and to his disbelief my information was correct. On the day of dropped off I asked about ...
I Larry Flores had purchased a 2016 Ram 1500 Reg cab 4 x 4 a year and half ago from O'hara motors without a problem. I also refereed my friend to O'hara and he purchased a 2016 Ram 2500 4 x 4 from them. I decided on Jan 22, 2018 to trade my truck for an 2017 Ram 1500 4 x 4 Quad cab. The dealership searched for a truck I was looking for and located one. On Jan 23, 2018 the sales person told me before they go get the truck I have to come up sign the paper work, give a $500 deposit, so I went up later in the day and did ...
Careful when dealing with this run down Jeep dealership Just looking at the building, I should have thought twice about dealing with them. The issue apparently lies with the part time owner, a Mr. O'Hara. I say part time, because he never is there when trying to talk to him. As I will explain, I should never have gone into the place at all. My first bad experience was doing an upgrade to the radio. When they did it, the radio was destroyed. They explained it was caused by the Jeep's new software. It took over month to ...
We have dealt with this dealership for 3 different vehicles. All were priced very competitively. This dealer also has gone above and beyond to help with service and warranty issues. I will continue to do my Jeep/Dodge business with O'Hara. Buying a vehicle from them is always simple and fast, with none of the headaches you expect when buying a vehicle.
Paul at O'hara Dodge was not very truthful when dealing with my wife. After purchasing our vehicle I went back to go over the numbers and he said he only finalized the deal with my wife and didn't come up with the amounts. I later told my wife this and she said he was the only person she had dealt with. I gave him three business days to get back to me. It's been over two weeks without a phone call. He lied about the discount we were supposed to get through my employer. A difference of ...